Motorola | My Motorola | Compass | Directory 
  Internal Web site  
 
   
Welcome, Business Partners!-    Intranet Main |  Customize |  My Pages  |  My Profile  |  Sign Out
  • WSM User Guide
  • WSM Knowledge Page
  • Upgrading the System
  • Release Notes
  • Software Patches
  • System Documentation
  • Configuration
  • WSM FAQ

Want to learn more about WSM Training options?

Click here!

Single CD Software Upgrade Procedure

 









 

 

 

If you already have WSM version R01.05.05 or later installed, you can upgrade to the R02.00.07 application software.

NOTE: This procedure will not work if upgrading from R02.00.01 or to R02.00.01. A full install will be required in these cases.

  1. Make sure the WSM is stopped (See Appendix D ).
  2. Perform an update license procedure, if required (See Appendix F) .
  3. NOTE: An update license procedure is required if the WSM is being upgraded from one major release to another. Example of this type of an upgrade would be upgrading from R01.05.05 to R02.00.02 or, from R02.000.00 to R03.00.00.

    An update license procedure may not be required if upgrading to a point release within the major release. Example of such an upgrade would be going from R02.00.05 to R02.00.06. Contact Motorola Support if you are not sure if an update license procedure is required or if you are not sure of the current software version in the license file.

     

  4. Place the R02.00.07 WSM CD in the WSM CD tray. If you have an existing CD already in the CD tray, follow the instructions in Appendix D to eject the CD. Login to the WSM via the “Serial A/LOM” connection as “upgrade” user.
  5. The password is “ 9avnrEty ”.

    NOTE: Do not use a regular ssh session because there are system reboots within the upgrade procedure that will end your ssh session. Using the “Serial A/LOM” connection allows you to monitor the entire upgrade process, without interruption during reboots.

  6. After a few minutes you will see a license agreement. Type ‘ c ' to scroll through the license agreement. You will have to do this multiple times to reach the end of the license agreement. At the end type: y [Return] to accept the agreement.

    The upgrade to R02.00.07 will take approximately 30-45 minutes.

  7. Install the latest patch using the instructions in Appendix B .

  8. If you are going to turn on IP security, you must generate certificates from NSM even if you had generated certificates before the upgrade.
  9. Upon failure, contact Motorola Customer Support.
  10.  

    The WSM applications should start up using the default WSM configuration. Links to the PBX, AAA, etc. will not be established at this time and dispatch/interconnect calls with not work. At this time you should push the correct WSM configuration from the NSM. This will restart the WSM with the correct configuration and allow you to start processing calls.

     

    NOTE: As part of the NSM-WSM security feature introduced in R01.05.08, DHCP sever must be updated to use port 5070 for SACS URI.

    This procedure will not work if upgrading from R02.00.01 or to R02.00.01. A full install will be required in these cases.

     

     



 


The Intranet Excellence Council owns and maintains this site. Send us your suggestions or comments!


  Minimize this module. Close this module.
 
Get the most of this home page!

Check out the optional modules that you can add to this page. Customizing is a great way to maximize a portal page.
  Minimize this module.
application/vnd.ms-powerpoint Administrator Training
application/vnd.ms-powerpoint Using the LMT Interface
application/vnd.ms-powerpoint Using the ELMT Interface
  Minimize this module.

application/vnd.ms-powerpoint  Fresh Installation
application/vnd.ms-powerpoint  Software Upgrade
application/vnd.ms-powerpoint  Product Activation
application/vnd.ms-powerpoint  Installer Training

  Minimize this module.

application/vnd.ms-powerpoint  Using the Healthcheck Utility
application/vnd.ms-powerpoint  Update WSM System Parameters
more...

application/vnd.ms-powerpoint  Support Tools Training